A Story of Customer Satisfaction What I learned about business from the loss of a family pet! Earlier this week my daughter was hysterical over the loss of her beloved pet hamster, Rosie. We had her for a long time, about a year, since our other family pet is a cat I would consider that
Nothing Personal! Why in the long run this will save your sanity and bring you success. There are a few movie lines that I find memorable, and one of them is from the film “You’ve Got Mail.” It’s when Kathleen gets some business advice from Joe Fox after he built a big book store right
What's the Big Idea? Business Ideas, I mean Business Ideas! Often times when we consult with clients we encounter individuals and businesses that have a business idea — a passion if you will to create or produce a product or a service. Passion is a wonderful thing because it is often the catalyst to greatness.